Layers of Safety

Layers of Safety

Frank Disher, owner of Poolwerx Keller in North Richland Hills, Texas, observed a “throwing up of hands” among pool service professionals throughout his career when it came to the topic of drowning prevention. He attributes that to a frustration within the industry because, regardless of a pool company’s preventative measures, it could still be held…

Conserving Water

Conserving Water

Arizona Pool Water Recycling A division of Ward’s Pool Service and Supply, Inc., Phoenix, Arizona Since 2002, Ward’s has been providing pool service and repairs to the Phoenix metro and East Valley areas. Owner Steven Ward believes in providing the best to his customers through continued education. “Water conservation is a continually growing concern in…

Skipping the Drain

Skipping the Drain

Bruce Wettstein says he’s always understood quality water. A pool builder since 1995, Wettstein recalls how he drained his own pool every other year, only to feel like he was being irresponsible with a valuable resource. “I just watched 22,000 gallons of water go down the drain,” he says, “and then I’d buy another 22,000…

Rapid-Fire Growth
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Rapid-Fire Growth

When Amy Morgan saw that Boost by Jobber was offering grants for home service entrepreneurs, she checked to see if the company she co-owners with her husband, Cody, would qualify. Indeed it did, and Amy submitted Pit Stop Pool Service in Cypress, Texas, as a contender. “I said ‘Well, why not – let’s apply. Somebody…

Keep Talking

Keep Talking

Everyone has Facebook on their phone — at least that’s what customers assume when they send a pool business a Facebook message. Along with that presumption comes an expectation that pool pros will see the message and respond promptly — ideally within five minutes. This expectation is known in the marketing world as the five-minute…

frozen pools

Deep Freeze

This year, Texas got cold — really cold. It’s been 72 years since the Dallas area saw minus 2 degrees like it did in February, when winter storm Uri hit North America. Texas residents were slammed, and the state was unprepared. “The storm was the worst to hit Texas in decades,” says Scott Waldo, president…