Make ’Em Yelp

Make ’Em Yelp

More than 70 percent of the leads generated for Patriot Pool & Spa of Austin, Texas, come from Yelp, company president Hal Denbar, says. Genna Gold, senior manager of business outreach for Yelp, says 2018’s second-quarter analysis shows 104 million people visit Yelp on their mobile devices each month, and 74 million on desktops. Since…

Love Wins: Beating Hurricane Harvey

Love Wins: Beating Hurricane Harvey

Hurricane Harvey ravaged the greater Houston area on Aug. 26, 2017, leaving a wake of utter devastation from the floodwaters. Mark Uberecken, owner of Unified Pool Solutions in Houston, says that once the floodwater receded, thousands of volunteers came into help with cleanup. The streets were lined with piles of trash, which amounted to practically…

Five-Star Sanitation

Five-Star Sanitation

Unless you’re really into vehicle mechanics, most people just want their car to run well and get good gas mileage. They’re not interested in the valve opening time, the internal compression — just reliability. And that is the approach that Georgia-based CMP — manufacturer of pool, spa and bath products — is taking with the…

Don’t Spring a Leak

Don’t Spring a Leak

Though a concrete pool structure will never be 100 percent watertight, achieving an adequately sealed pool requires reliable materials and techniques. Steve Goodale, owner of SwimmingPoolSteve.com and a swimming pool specialist in Ontario, Canada, points out that because concrete is a porous construction material, “at most you are attempting to make a highly water-resistant structure.” Concrete will…

Leading the Way

Leading the Way

Industry leaders are often industry innovators, too. Several pool companies are using cutting-edge strategies and business practices to expand their market reach, grow their business and save on overhead costs. Absorbing Electrical To make its off-season more profitable, Aqua Quip in the Seattle, Washington, area, started its own electrical division of the company in 2006…

Information Overload

Information Overload

“Plan, blow holes in the plan, revise the plan, and then execute and adapt to each situation as it presents itself.” That’s the pool building process for Scott Heusser, manager of Idaho Pool Remodeling in Meridian. Preparing your customers for this fluctuating plan and schedule can be difficult. Depending on the design, materials and details,…

Just Hit Record

Just Hit Record

When Lake Air Pool Supply in Waco, Texas, received its first-ever Endless Pool for the showroom in April 2017, sales manager Ryan Jordan went live on the company’s Facebook page as they unloaded it from the truck. That video alone has more than 750 views. A two-minute live video in June about its tent sale…

Swim with Your Fish

Swim with Your Fish

Michael Hilleary’s industrial-design education initially led him to a job designing zoo exhibits. Once, he fashioned an exhibit with clear, clean, chemical-free water for otters to play. It gave him an idea. “After watching the animals enjoy swimming, I began to think about how people could enjoy the same quality of water,” Hilleary says. From…

Is Instagram insta-good?

Is Instagram insta-good?

Facebook, Twitter, Snapchat, LinkedIn, Instagram — the internet is crawling with social interaction between consumers and businesses. With so many platforms available, it can be hard to determine whether one is a viable option for your showroom over another. Instagram’s 700 million active monthly users make it a force to be reckoned with, and moreso…