The Pool & Hot Tub Alliance offers an online Certified Pool Operator program, which allows pool professionals to safely receive certification from the comfort of their home or office. “After the onset of the pandemic, PHTA was able to quickly adapt and transition our CPO certification program online,” says PHTA president and CEO, Sabeena Hickman….
Rowdy Gaines joined The Pool & Hot Tub Alliance as the new vice president of partnerships and development. As a three-time Olympic gold medalist, Gaines has also been inducted into the U.S. Olympic Hall of Fame and International Swimming Hall of Fame. Today he is known as the Voice of Swimming and will be commentating…
The Double-O7 Round skimmer from Thursday Pools offers a new patent-pending, worry-free system to cut skimmers into fiberglass pools with a common, affordable hole-saw. This new round skimmer saves time, money and requires far less skill than is required for traditional cutting of rectangular skimmers. The simple geometry of the hole makes it possible for…
Hayward Holdings, Inc. announced in February its filing of in registration papers with the Securities & Exchange Commission to start the process to become a public company, also applying for listing on the New York Stock Exchange. If successful, Hayward will trade under the ticker symbol HAYW. “The decision to become a public company supports Hayward’s…
Our EIC Megan Kendrick hosts The IPSSA Podcast, pool and spa service related news, interviews and education all in one place!
Unfiltered Megan Kendrick E.4 In this special mini-episode, we sit down with Megan Kendrick of SpaRetailer, PoolPro and The SpaRetailer Podcast. Megan turns the tables and interviews the two Johns who just attended The 2021 Pool and Spa Show in Atlantic City. How do you attend a virtual show? Listen to the episode to find…
The global pandemic of 2020 will also go down in history as “the great accelerator.” Contactless payments, curbside delivery and cashless orders are just a few examples of trends that were well underway and got pushed into overdrive as the pandemic took hold. Shopping malls, restaurants and traditional retailers closed — in some cases permanently….
Chris CavanaughOwner Cavanaugh PoolOwensboro and Madisonville, Kentucky The 2021 trichlor shortage is on every retailer’s mind. [In 2020] between both of my retail stores, we sold roughly 25,000 pounds of 3-inch tablets. My manufacturer is promising 100% of what I purchased in 2020 to be available to me for 2021. I typically buy 75% of…
National Pool Partners officially launched in January 2021, hoping to revolutionize the pool service industry by creating a profitable, technology-enabled company that modernizes the industry while improving the lives of partners, owners, customers and teammates. The venture is supported by over $200 million of capital with a target to service 100,000 pools across the Sun…
By Rachael Pritz, vice president, RB Retail & Service Solutions Software The business surge in 2020 due to COVID-19 caught most pool and spa service businesses by surprise, especially given that we were forced to operate much differently than in the past. Despite the challenges, savvy pool and spa professionals are embracing the opportunity to…
Years ago, a pool pro told me he did not need general liability insurance because he was nice to small animals. In the 16 years of my career, I am pretty sure being nice to small animals will not save you from a claim due to you overfilling a pool and flooding your customer’s basement….
For pool pros, the pandemic has had a surprising twist: A major uptick in business. “This has been one of the best years we’ve ever had. It’s been pretty crazy,” says Justin Lex, operations manager at Swimming Pool Services, Inc., a Wisconsin-based company. “Everyone is stuck at home and trying to build a pool or…