Servicing a salt pool? You can now. The newly designed Powerclean Salt Ultra by Georgia-based CMP lets users ditch the acid to clean chlorine generator cell plates. In early 2019, when CMP acquired Saline Generating Systems and some of its employees, the team wanted to work out some kinks in one of the popular SGS…
These pool professionals have a variety of experience, backgrounds and geography Joshua Mattey CPO, CST, owner JPS Pool ServicesNorth Scituate, Rhode Island Residential/CommercialPool Cleaning, Repair and MaintenanceEmployees: 4Accounts: 100 Joshua Mattey had a short-lived culinary career before his future father-in-law encouraged him to join the pool industry. He went to work for an established pool…
If maintaining regular backyard pools is all you know, entering the high-end luxury segment may seem risky. As pools get more complex, margins for error get smaller and the cost of mistakes heads skyward. The good news is, any person or team competent in the fundamentals can learn to service even the most complicated and…
It seems water-testing systems come down to two choices: Time-tested visual methods that rely on the human eye’s ability to discern changes in color, and sophisticated electronic instruments that do all the work for you. When choosing water-testing supplies for your own applications, you’ll have to consider factors like the level of precision you require,…
Regardless of your feelings about Facebook, the social media platform continues to be a player in the marketing world. Many small-business owners feel it’s worthwhile to incorporate Facebook’s advertising features into their marketing strategy, while for others, promotional budgets are best spent elsewhere. James Atlas, principal of Platinum Pool Care in Wheeling, Illinois, is in…
Alan Smith Pools in Southern California began focusing on commercial growth during the 2008 recession. During an economic crisis, not as many residential customers can afford pool installation and upkeep, but that’s not typically the case with commercial pools. For many in the industry, a mix of both residential and commercial clients can aid financial…
Edwards Pool Construction in Andover, Kansas, started using the Orenda Mobile App in spring of 2018 after owner, Steve Edwards, read several posts about it on Facebook. “The Orenda app has greatly enhanced our water chemistry comprehension and simplified teaching ourselves and our service techs water chemistry,” Edwards says. “Our ability to explain to the…
By Kandice Matteson Pool company employees, like any other, are going to want time off for whatever reason. As seasonal as the pool industry is, specific policies for employee attendance and time off are essential. Flexibility is Key “Our earned time off is called FTO — flexible time off,” says Angela Barta, operations manager for…
I am so excited to share PoolPro’s inaugural 30 Under 40, where we honor the underrepresented next generation of swimming pool industry leaders with much-deserved recognition. Some of these will be familiar faces, and others will be as new to you as they were to us. I hope you see yourself in their stories — either…
RB Retail & Service Solutions updates SQLSponsored Content*By PoolPro on behalf of RB Retail & Service Solutions It’s the dream — one piece of software that will manage all the nuances of a hot tub and swimming pool retail and service business. While there are lots of great point-of-sale options on the market, few can handle,…
By the International Pool | Spa | Patio Expo The International Pool | Spa | Patio Expo is proud to introduce PSP Connect, new interactive networking technology that will allow show attendees and exhibitors to connect on-site. This new feature will be one of the most valuable experiences at the show by offering the opportunity…
We’ve really been on a theme kick in 2019, and for this issue it’s safety. The interesting thing about our industry is that when you talk about safety you’ve got two areas to cover — workplace safety and customer safety. When I started working in the industry back in 2008, I remember learning quickly to…