pool service

Keys, Codes and Security

“Pool service is about customer service,” says Philip Datz, owner of Zippy Pool Care in Sarasota, Florida. “High-quality service is on par with a clean, organized, well-balanced pool. It all goes together.” It’s an axiom that resonates throughout the industry for good reason: Pool service companies interact with their clients long after the initial contract…

Layers of Safety

Layers of Safety

Frank Disher, owner of Poolwerx Keller in North Richland Hills, Texas, observed a “throwing up of hands” among pool service professionals throughout his career when it came to the topic of drowning prevention. He attributes that to a frustration within the industry because, regardless of a pool company’s preventative measures, it could still be held…

Clean Sweep

Clean Sweep

Pool service nets may not be the most high-tech pieces of pool equipment, but they’re an integral part of a pool pro’s tool lineup. While the pool net’s purpose is to aid a pool tech in pulling debris from the water, different types of debris pose different challenges. That’s why pool pros often carry more…

Service Truck Tetris

Service Truck Tetris

The goal for reconfiguring how Manning Pool Service in Houston, Texas, loaded and organized its service trucks was three-fold: maximize efficiency, safety and vehicle longevity. The project, now called the Manning Pool Service Truck Planogram, began in spring 2021 when managers were discussing how the service trucks’ branded wraps looked great, but the inside of…

Waves of Change

Waves of Change

The tides are turning for the pool service industry. With more companies entering the market aiming to acquire smaller pool service companies, the industry is seeing a shift toward consolidation, which started in earnest in 2020 and continues to gain momentum. “There are many people out there who love the industry, but they don’t want…