Allied Against Over-Stabilization
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Allied Against Over-Stabilization

In October, Clear Comfort, which manufactures AOP systems for pools and spas, co-launched the CYA Smart Alliance, an organization dedicated to promoting better water care and, as its website says, bringing “sanity back to pool care.” Anyone, from manufacturers to local swimming pool builders and service companies, can join the alliance, at no cost. In…

Detrimental Claims

Detrimental Claims

For the past 16 years, I have been in the insurance industry for pool service and repair professionals. I have seen quite a few claims come across my desk, from small to large and even fraud. There are many reasons we all carry so much insurance. Insurance helps consumers recover financially from unexpected events. There…

Acquiring New Customers In a Digital World
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Acquiring New Customers In a Digital World

The global pandemic of 2020 will also go down in history as “the great accelerator.” Contactless payments, curbside delivery and cashless orders are just a few examples of trends that were well underway and got pushed into overdrive as the pandemic took hold. Shopping malls, restaurants and traditional retailers closed — in some cases permanently….

Held Liable

Held Liable

Years ago, a pool pro told me he did not need general liability insurance because he was nice to small animals. In the 16 years of my career, I am pretty sure being nice to small animals will not save you from a claim due to you overfilling a pool and flooding your customer’s basement….

DOE2021-Pentair1
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Energy Audit for Commercial Pools

*Sponsored Content brought to you by Pentair Having experienced significant revenue loss over this past season due to the coronavirus pandemic, commercial aquatic facilities are looking for ways to reduce their operating costs when they are able to reopen. In order to help these aquatic facilities survive, pool professionals need to proactively do an aquatic…

Courtesy-All-Seasons-Illinois-F-after(3)
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Upgrade Motivation

*Sponsored Content brought to you by Pentair When it comes to successfully upselling variable-speed pumps, pool professionals need to understand their customer as well as the technology they’re selling. “Oftentimes, especially with new salespeople, there’s a tendency to go straight to all the wonderful features and benefits of the product,” says James Roberts, aftermarket upsell…

PP20-3-Web-DOE-1
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Saving Energy in the Backyard

*Sponsored Content*Brought to you by Pentair Just like air conditioners, refrigerators, LED lights and home automation, energy-efficient pool pumps can significantly lower a home’s energy usage. According to the EPA’s ENERGY STAR website, traditional single-speed pool pumps could be the home’s second largest energy user for homes with in-ground swimming pools. With new DOE legislation…

Installing Variable-Speed Pool Pumps
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Installing Variable-Speed Pool Pumps

*Sponsored Content*brought to you by Pentair Good for business, good for the environment In light of the new Department of Energy regulations going into effect in 2021, now is a good time to integrate variable-speed pool pump replacement sales into your business plan. Selling the energy-saving benefits of variable-speed pool pumps (VSP) is quite rewarding, according…