Layers of Safety

Layers of Safety

Frank Disher, owner of Poolwerx Keller in North Richland Hills, Texas, observed a “throwing up of hands” among pool service professionals throughout his career when it came to the topic of drowning prevention. He attributes that to a frustration within the industry because, regardless of a pool company’s preventative measures, it could still be held…

Weather Woes

Weather Woes

Wildfires in December. Hurricanes in November. Freezes in Texas. Drought in California. Record-breaking heat in the Pacific Northwest. These are some of the severe weather events experienced in the past year in the United States. In one way or another, they all impact water, the lifeblood of the pool industry. While the future is hard…

Highest of Honors

Highest of Honors

Successful employee-recognition programs have little to do with the awards themselves, and more to do with a company’s culture. Kim Peters, an executive vice president at Great Places to Work, a global authority on workplace culture based in Oakland, California, says before singling out individual employees for awards, build a culture of trust. “Otherwise, these…

More Business for All

More Business for All

If you’re trying to get by in the pool industry without making friends, well, you must be a newbie…or you don’t like earning new business. That’s right, we said it, but we’re not the only ones. Kevin Cobabe, president of Dynamic Pool & Spa Construction in Redondo Beach, California, says he realized early on that…