Commercially Sound
When pools are waiting for a cleaning at a large resort or apartment complex, Dustin Anderson and team know they need to beat the swimmers to it.
Great Expectations, Poor Communication
In my consulting work, I encounter pool operators who bemoan how little management understands about the work that goes into running a commercial swimming pool. At the same time — often in the same facility! — I encounter managers who bemoan how little pool operators understand what’s at stake in terms of customer reviews and…
Plunging Back Into Commercial
Experts say the commercial pool industry is slowly starting to get back to a somewhat pre-pandemic normal. Unlike residential pools — which spiked in usage and demand across the United States when COVID hit — commercial pools shuttered nearly overnight. With approximately 255,000 commercial pools in the United States, the sudden halt was a jolt…
Commercial Complexities
While some pool companies dip into both commercial and residential pools on their routes, others have pivoted to focus solely on the former, citing less competition, healthier contracts and deep coffers for HOA, hotel and gym pools, to name a few. And while large bather loads sometimes cause headaches, they say it’s worth it to…
Sure Thing
Poolsure is a Houston-based, family-owned company modernizing pool maintenance for commercial pools through chemical automation. Poolsure is part of The Aquasol Companies, which started with Aquasol Controllers in 1975. It designed one of the first pool chemical controllers, which it still manufactures today and is ever-evolving with the latest advances. In 2015, the company acquired…
Aim for the Sky
Commercial accounts can be a lot of work for little to no reward. Look for solid management. The neighborhood doesn’t always matter — rich or poor, they are all on budgets. Are they easy to deal with? Polite? Understanding? The budget impacts repairs getting done in a timely manner to keep the pool safe and…
Moving Commercial Clients to UV
As commercial aquatic facilities begin to slowly reopen post-shutdown and try to re-attract and welcome patrons, many managers are looking for solutions that will help improve both the water and air quality of their facilities. One of the most effective ways to quickly to do this is to add an ultraviolet (UV) system to the…
Servicing Public Pool Features
Maintaining water slides and in-water spray features at commercial pools and waterparks keeps the attractions safe for visitors and prolongs the life of the equipment. Because of ownership turnover and communication gaps, however, operators of these facilities don’t always have the necessary information on how to service these features, which can result in inadequate maintenance…
Service Records
Keeping maintenance logs when servicing commercial pools is one of those tedious tasks that has to be done, as it is often a regulatory requirement. However, the rules and regulations regarding service logs can vary greatly from one area to another, or even from one health inspector to another. “Every inspector is different and will…
Shattered Profits
I was a lifeguard in college. During one annual August shutdown, I was restringing lane ropes while contractors in a lift serviced the event lighting above the 50-meter competition pool. It was hot, they were in a rush to make up time — one technician was new and inexperienced — and they did not stop…
Sticking to Their Guns
“Liability, insurance and licensing. That’s why my price is my price.” Joe Wilmot repeated this statement many times during the 11 years he operated H2Joe Pool Service & Repair in Fountain Hills, Arizona, northeast of Phoenix. He said it when giving bids on service to board members of HOAs; to owners and managers of small…
Pool Care Kracken
Picture it: The camera pans across the vast expanse of a resort swimming pool. Bikini-clad goddesses sunbathe in lawn chairs, while ripped Adonises hit perfect 10’s off the diving board. There you are, skimming debris from the corner of the pool that is otherwise pristine. You think, ‘I’ve got it easy with this commercial pool…