It’s an old topic but it needs to be revisited — again. Has your service department adopted flat-rate pricing yet? If not, it’s time to seriously consider the conversion. Most contractors have very strong opinions about flat-rate pricing, one way or the other. However, the reality is this: If you have actually sat down and…
If you are a contractor, your world turned upside down in 2008 and 2009. The housing bubble burst; new construction dried up; unemployment went to 10 percent; and consumers stopped spending money. Unless you sold your business for millions before this happened, your company was affected. Most everyone has heard the definition of insanity: doing…
Callahan Roach believes it brought flat-rate pricing to the pool and spa industry in 2000. Steven Dupuis, senior account manager for the flat-rate implementation company, started working with Callahan just three years later. Today, he traces his employer’s original muse back 102 years, to one of the world’s most iconic brands. “Flat rate is nothing…