Working around beautiful pools all day sounds nice in theory, but when a repair or touch-up needs to happen in a customer pool, service pros must plan and prepare. No, we’re not talking about tools and materials here — we’re talking about the logistics of looking and staying professional when you may need to get…
Due to unprecedented pool use, supply-chain issues and a major chlorine manufacturer’s fire, chlorine tablet availability remains limited this year. Stephen Boswell, marketing communication supervisor at CMP in Newnan, Georgia, says that from distributors, pool pros and in online forums, he is seeing increased interest in alternatives to traditional chlorine methods. Some are looking to…
Jump into any one of the many pool industry Facebook groups, and you’ll find hundreds of professionals across North America and abroad sharing the good, bad and the ugly in the pool industry, motivated by a desire to connect and learn from each other. Jason Broswell, owner of Pool Service by Jason in Northridge, California,…
For pool service professionals, raising prices can be a tricky topic. How much to raise prices and how to inform customers of the changes are decisions that should be approached with care. Beau DeRohan, the owner of Great White Pool and Spa in Boise, Idaho, knows it’s a daunting but necessary task. “Our rates are…
Beau DeRohan 35OwnerGreat White Pool and SpaBoise, IdahoGreatWhitePoolAndSpa.com Beau DeRohan’s pool industry career began 18 years ago when his mom bought a hot tub. The company she’d purchased it from needed extra help, and DeRohan was paired with an experienced technician to learn the ropes. Over six years, DeRohan learned plumbing, electrical, pumps, filters and…