Layers of Safety

Layers of Safety

Frank Disher, owner of Poolwerx Keller in North Richland Hills, Texas, observed a “throwing up of hands” among pool service professionals throughout his career when it came to the topic of drowning prevention. He attributes that to a frustration within the industry because, regardless of a pool company’s preventative measures, it could still be held…

The HOA Conundrum

The HOA Conundrum

While many pool companies find it challenging to deal with HOAs for building and servicing, Krystle Stiles, owner of Tennessee Custom Pools in Brentwood, Tennessee, says understanding the role an HOA plays in any pool-building process is a must. “HOAs are a good thing,” Stiles says. “They oversee the common areas of a development, manage…

Replacing Word-of-Mouth

Replacing Word-of-Mouth

Twenty years ago, people found service providers through friends, neighbors or the community board at a local business. Those days are long gone, replaced by social media and search engines. In the last decade, Facebook and Google became kings of the internet, and while they still hold sway over most of the digital empire, it’s…