No Splash and Dash

No Splash and Dash

If you ask five companies that do regular pool service and cleaning how they pay their technicians, you’ll likely get five different answers. the location, number of accounts and the gallons of water they’re responsible for each week all come into play. “I’ve tried all of it,” says Jack Manilla, owner of Portofino Pool Services…

You’re Fired

You’re Fired

One of the less appealing aspects of running a business is firing employees. Not only can the confrontation be risky, but there is also the chance the employee will pursue a wrongful-termination lawsuit. However, the right steps can ensure you can not only let the employee go with professionalism and respect, but also protect your…

Continuous Improvement

Continuous Improvement

For my first three years at Horner Equipment, now HornerXpress, I was a partner. But in 1975, I bought out the other partner and became the 100 percent business owner. When I first started here, we had three employees; right now, we have 430. It’s been 43 years. I’ve always believed in continuous improvement. If…