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Help Wanted

For pool pros, the pandemic has had a surprising twist: A major uptick in business. “This has been one of the best years we’ve ever had. It’s been pretty crazy,” says Justin Lex, operations manager at Swimming Pool Services, Inc., a Wisconsin-based company. “Everyone is stuck at home and trying to build a pool or…

Seasonal Time-Off Policies

Seasonal Time-Off Policies

By Kandice Matteson Pool company employees, like any other, are going to want time off for whatever reason. As seasonal as the pool industry is, specific policies for employee attendance and time off are essential. Flexibility is Key “Our earned time off is called FTO — flexible time off,” says Angela Barta, operations manager for…

Tossing the Training Manual

Tossing the Training Manual

In some companies, training programs haven’t been revamped in years, or possibly ever. Stephanie Hammerwold, a human resources expert known as The HR Hammer in Irvine, California, works with employers to make workspaces a more enjoyable place to be. Her advice is to start by assessing the current instruction procedure for employees. “Take the time…

You’re Fired

You’re Fired

One of the less appealing aspects of running a business is firing employees. Not only can the confrontation be risky, but there is also the chance the employee will pursue a wrongful-termination lawsuit. However, the right steps can ensure you can not only let the employee go with professionalism and respect, but also protect your…