On Sept. 28, Zodiac Pool Systems announced that effective Jan. 1, 2019, it would no longer allow its Jandy Pro Series equipment to be sold online. The company will not provide a warranty on products purchased online and requires equipment to be installed and/or serviced by a qualified pool professional. The only exception will be…
Today, at least one in 10 retail dollars are spent online; in 2001, internet purchases accounted for just 1 percent of total retail sales. e-commerce grew by 14.6 percent in 2015 alone. Statistics could run the length of this article, but pool builders, suppliers and service providers don’t need data to understand how the internet…
What is your policy or how do you respond when a customer asks for part or model numbers when you’ve recommended they replace a piece of pool equipment? / What’s your policy on installing and/or servicing parts and products you did not sell? “Some people call to ask for a quote for hot tub covers,…