Text, Email, Call, Repeat

Text, Email, Call, Repeat

Have you ever made a big-dollar purchase and found yourself frustrated at the service provider’s or contractor’s lack of communication? Communication is a fundamental component toward customer satisfaction, more referrals and goodwill. Three industry veterans offer what works well for them — and what messaging paths to avoid — in the world of instantaneous communication….

Water Features for All

Water Features for All

You used to see fancy water features like laminar jets or rock grottos only in commercial pools or public settings. But now more and more, homeowners are requesting these features in residential pools. “In the last five to nine years, a lot of that technology or that style of design has been brought down to…