The Great Labor Crisis

The Great Labor Crisis

A Google search on the state of labor in the pool industry reveals an ocean of ominous headlines chronicling talent shortages, cross-company poaching, a perception problem and even an epidemic of suicide among construction workers. But if the labor crisis is real, some companies seem to be immune. Many businesses, no doubt, are caught in…

Sale Away

Sale Away

Because the sale is the fundamental building block for business success, sales teams are critical to the company, says Mario Rossetti, owner of business consulting firm Rossetti Enterprises. “As the old saying goes, ‘Ain’t nothing happening until something’s sold,’ ” he adds. Mike Logan, owner of Logan Pools in Brentwood, California, and a Certified Business…

Let the Contract Talk

Let the Contract Talk

If you’re running your pool service company without a service agreement between you and your customers, you’re flirting with danger and loss of revenue and growth. “Service agreements are the foundation stone for profitable growth,” says Tom Grandy of Grandy & Associates, which works to teach contractors how to run profitable businesses. “It’s what ties…

Where Do You Ask for Help?

Where Do You Ask for Help?

If you had been married 25 years and were having relationship problems, would you schedule an appointment with a 21-year-old college graduate? I have a hunch the advice provided wouldn’t help a lot. On the other hand, suggestions from an older couple probably would. Last year, I spent three days providing free coaching sessions for…