The tides are turning for the pool service industry. With more companies entering the market aiming to acquire smaller pool service companies, the industry is seeing a shift toward consolidation, which started in earnest in 2020 and continues to gain momentum. “There are many people out there who love the industry, but they don’t want…
When a customer dreams up the perfect backyard oasis, supply shortages, delays and communication breakdowns usually aren’t part of the fantasy. But with the state of the pool building industry over the past year and a half, that can often be the reality. When lines of communication are broken with customers, they lose confidence in…
October through January is prime time for recruiting when you run a business that has its Christmas in July. Everybody starts to ramp up as your season winds down, and if you look at the opportunity correctly, that’s a good thing. It could also be your key to filling your employment needs for the upcoming…
From slowed part production and raw material shortages to job market woes, pool and spa customers are experiencing an increase in the time between purchase and delivery. Jennifer Gannon, proprietor at BonaVista Pools in Ontario, Canada, says customers “are finding out that the supply chain is sort of deeply altered for all retailers.” With this…
The signs are everywhere: Now hiring. Help wanted. Bonuses for new employees. But good help still is hard to find. Frank Disher, a Poolwerx franchise partner in Texas, says COVID has had a huge impact on the employment status of local pool pros in his area. He receives a ton of applications but can’t seem…
Successful employee-recognition programs have little to do with the awards themselves, and more to do with a company’s culture. Kim Peters, an executive vice president at Great Places to Work, a global authority on workplace culture based in Oakland, California, says before singling out individual employees for awards, build a culture of trust. “Otherwise, these…
Founded in 1994 in Richfield, Minnesota, ECOsmarte strives to offer environmentally friendly products, eliminating harsh chemicals from swimming pools and the environment through copper ionization. The founders of ECOsmarte were familiar with copper ionization from its use by NASA in the late 1960s, says marketing manager Mike Dewar. “(NASA) knew they couldn’t send chlorine up…
Recently, there have been several advancements in the world of pool heaters — like new innovations in fuel line flexibility, breakthroughs in minimal space requirements and the introduction of variable-speed technology to heat pumps. Hayward’s two recent product innovations in pool-heater technology are leading the industry in high-performance heating for dealers, servicers and consumers alike….
When business slows for the season, you may have more time to take care of things you put off. Many pool professionals use this time to clean up their business. When it comes to insurance needs, evaluate your business and the way it functions. Make sure all your employees are listed under your policy. Make…