Another Show Packed Full of Education and Networking in Las Vegas
PoolPro has compiled the best events, seminars and booths for pool professionals to visit at the PSP Expo.
Streamlining Customer Service
Responding quickly to homeowners about their pool service could be the difference between retaining customers or losing their business. “If you know consumers, they like the quick reaction times,” says Chris Cavanaugh, owner of Cavanaugh Pool, Spa & Patio in Kentucky, “and if you get to them quick, typically you will land a sale or…
The Elusive Unicorn Platform
For 60 years, Heritage Recreation in Sutton, Massachusetts, used pen and paper to manage the business. In 2015, the company was still scheduling 800 pool openings and closings a year this way. But the method was both time consuming and unworkable, says second-generation owner Paul Domey. “We had one notebook to use among six office…
Distancing Through Technology
It is certainly a difficult time for our community and the entire world right now, as we work to navigate the unknowns of this global pandemic and its profound impact. In most cases, pool service professionals are considered essential right now, as stagnant bodies of water can be disastrous. Tens of thousands of pools left…
All-in-One Business Services
RB Retail & Service Solutions updates SQLSponsored Content*By PoolPro on behalf of RB Retail & Service Solutions It’s the dream — one piece of software that will manage all the nuances of a hot tub and swimming pool retail and service business. While there are lots of great point-of-sale options on the market, few can handle,…
RB Pool & Spa Software Release New Mobile Service Product
Service technicians can now go mobile with RB Pool and Spa Software’s Mobile Live Service program. Easily view scheduled jobs along with the customer’s information including equipment profile, job notes, directions and pictures on record. With RB Mobile Live pool pros have immediate access to all updates done at the office and the office is instantly updated with your…
RB Retail & Service Solutions Hires New Training Specialist
RB Retail & Service Solutions software, supplier of business software designed specifically for the pool and spa industry, hired Alexander (Alex) Barrick as its newest training specialist. Barrick will be responsible for training customers both remotely and in person to help them set up and learn about the many business features included in the RB…